Get In Touch
+966 56 567 9696
tfatani@atoofpets.com
Jeddah, Saudi Arabia
Frequently Asked Question!
The platform connects pet owners with providers of veterinary, boarding, nutrition, rescue, and emergency services through a seamless and secure digital experience.
All medical services are provided by licensed clinics and certified partners. The platform facilitates scheduling and organizing appointments electronically.
Users select the service and appointment time through the platform, then complete the booking and payment online.
Browsing the platform is free. Fees apply based on the selected service and rates offered by the service providers.
Yes, we provide ambulance and rescue services in cooperation with specialized partners for emergency cases.
Refund requests are reviewed according to the cancellation policy of each service and the service provider’s terms.
Payments can be made online using credit cards, Mada, and other approved electronic payment methods within the Kingdom.
Yes, we collaborate with certified associations and shelters dedicated to animal care to offer pets for adoption according to specific standards and conditions that ensure the animals’ welfare.
Bookings can be canceled according to the cancellation policy of each service and provider, considering the required notice periods.
We collaborate exclusively with licensed and trusted service providers to ensure the highest quality of care for pets.